Not satisfied with your order? I am happy to accept online returns within 30 days of the purchase date for a full refund, exchange for an item of equal value, or store credit. Items returned after the 30-day return period are not eligible for a refund or exchange. Items must be returned undamaged and in clean condition. Please be aware that returns/refunds may take up to 4 weeks.

To make a return, please contact me with your order number and reason for return. I’ll help you set up a process for return.

A full return policy is not available for custom merchandise and private commissions. Contact me to discuss how I can address your concerns.

Raining Joy Arts is located in Denali Park, Alaska. Denali is 4.5 hours from Anchorage, and 2.5 hours from Fairbanks, nestled in the mountains of the Alaska Range.

Yes, pricing information is automatically included but send us a quick note at sarah@rainingjoyarts.com and we can omit the price to keep it a surprise!

Yes! Please contact me at sarah@rainingjoyarts.com and I'll get you set up and you send you a copy of our latest line sheet.

Yes! You can get custom work and merchandise for your business, as well as private commissions.

Commissioning art is a very personal process and I believe in having an open dialogue as you determine the size and style of your piece. Head over to the Private Commissions page and you can get started sending any ideas (large or small) and we can work together to create the perfect piece.

Yes, if you live in the Denali area, you are more than welcome to stop by and pick up your order for free. Select Free Local Pick-up when checking out and we can coordinate a good time for you.

Currently, I ship to all 54 states and territories of the United States. Contact me for international shipping inquiries.

All orders are shipped through USPS and an tracking number will be sent to you in an email when your order is fulfilled.

I aim to get your order in the mail within 5 business days of purchase. Everything is shipping from Alaska to you, so sometimes that can add a little extra shipping time that you might not be used to. Don’t worry, you will be able to track your package through USPS once it’s on its way.

The earring findings are all nickel-free but they are not stainless steel.

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